Shipping policy
Shipping Policy
Thank you for shopping with Cosmos Layers. We are committed to providing you with a seamless shopping experience, including fast and reliable shipping.
Processing Time:
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Please note that processing time may vary during peak seasons or promotional periods.
Shipping Methods and Rates:
- We offer a single shipping option, which is Standard Shipping, for all orders.
- You can view the shipping rates for your order during the checkout process.
Delivery Timeframes:
- Delivery times vary depending on your location and the shipping method chosen.
- Standard Delivery typically takes 3-7 business days for domestic orders.
- Expedited and express shipping options are not yet available for faster delivery.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website.
Shipping Delays:
- While we strive to deliver your order in a timely manner, please note that shipping delays may occur due to unforeseen circumstances such as severe weather, carrier delays, or other factors beyond our control.
- If your order is experiencing a significant delay, please contact our customer support team for assistance.
Change of Address:
- Once an order has been shipped, no changes to the shipping address can be accommodated.
- Customers have a maximum of 3 hour window from the time of order placement to request any address modifications.
- Email us at thefaltukart@gmail.com